Archive for March, 2006

About “My Educated Guess”

March 30th, 2006 | Marilou Barsam

You and I face marketing questions every minute of the day – from branding and positioning to lead generation issues. And, you may have noticed by now, that the perfect answer never becomes any clearer. Most often based on actual trial and error, we are just making educated guesses. The more experienced we become, hopefully, the more educated the guesses become as well.

Meeting other marketers, as I often do in my position, we tend to have long discussions and email strings about what works and what fails. I have often wished I could capture these conversations to remember and build on them when a new situation comes up. Now, I think I’ve found a way.

I created this blog with my client consulting team to share some of the decisions we, and our clients, have made in marketing to enterprise IT audiences.

My hope is that by sharing experiences and conversations with you - and reading your responses - we will both make more educated guesses and come up with the right answers.

Enjoy,
Marilou Barsam

Speaking to a new and different audience…

March 30th, 2006 | Karen Lefkowitz

Bringing a message to a new market is a common challenge amongst many companies.

Recently, a network access management company switched their main marketing messaging from networking decision makers to security decision makers. This company has been very successful in the past advertising to our network audience. They wanted to leverage this success and reach out to the Security Audience.

To get their voice heard above the clutter, we created a single web page listing all their relevant security white paper and Webcast content. We also sent out a large amount of emails and ran banners to gain market presence for them in the Security space. In addition, we highlighted their content assets (linking to their single web page) on the home pages of SearchSecurity.com. Our media plan was to reach as broad yet targeted an audience as possible.

Marilou’s Educated Guess
Karen, I agree with your tactics for how to quickly and notably get the attention of the security audience for your client. It's also important to consider what the messages to this new audience should focus on. They should build instant credibility with the new audience. The client can do this by bringing over examples of their success in their "anchor" market and highlighting how those same success factors relate to the "new" market. A case study illustrating their ability to cross-over markets would be perfect. This is especially critical in the security online space that is riddled with an overabundance of security providers all claiming what they can do better than their competition. The world of online marketing is an exciting, and dynamic one, but on the other hand, it is unforgiving of advertisers with messages that don’t stand out -- especially to new audiences that don’t know them from Adam. In the world of online, if an IT vendor can creatively and quickly explain who they are, what they know (expertise) and why it matters (benefit), any existing or new IT buyer will listen to them. Anyway, that’s my educated guess…

Trend for IT companies to market to existing customers

March 30th, 2006 | Garrett Mann

I’m observing a trend with our clients. Lately you hear some of them mention that they may be switching their marketing focus to go after their “named accounts.”

Actually, a client in the webservices space recently announced that a major 2006 initiative would be to do just this. They are reallocating budget from other activities to support this strategy.

They mentioned that their national salespeople needed to penetrate their top accounts in a specific vertical market and needed help in doing so. They’re concerned that even if their most active customers at company x may know them, their goal is to get more prospects within that same company to also consider them and their solutions. To do this they need to conduct a campaign to introduce themselves to new customers and reintroduce themselves to existing customers who may have forgotton about them So they asked what TechTarget could do to help them accomplish this.

Any recommendations for how an IT marketer can do this using resources from a publisher?

Marilou’s Educated Guess
The best way to do this leveraging assets from a third party publisher is to use the publisher’s content as means to get the targeted accounts' attention and then exclusively sponsor that same content. A customized newsletter sent out weekly that relates to the company’s industry and products is a good example. If the content is any good, the customers on the client’s database list will look forward to receiving it and reading it and then of course make note of the related vendor sponsoring the content. This way the advertiser can build their brand under the halo of third party editorial and generate leads at the same time. However, a big word of warning. If a marketer is trying to build revenue and their prospect base they will be choking if not cutting off their lead pipeline if all they rely on is this one specific "named account" strategy. Leveraging multi-faceted media campaigns online is like multi-tasking -- the more you do at the same time the more you accomplish in the end in a shorter period of time. A smart marketer will think twice about limiting their outreach to any single media outlet. Anyway that’s my educated guess…

About “My Educated Guess”

March 29th, 2006 | Marilou Barsam

You and I face marketing questions every minute of the day – from branding and positioning to lead generation issues. And, you may have noticed by now, that the perfect answer never becomes any clearer.  Most often based on actual trial and error, we are just making educated guesses. The more experienced we become, hopefully, the more educated the guesses become as well.

Meeting other marketers, as I often do in my position, we tend to have long discussions and email strings about what works and what fails.  I have often wished I could capture these conversations to remember and build on them when a new situation comes up. Now, I think I’ve found a way.

I created this blog with my client consulting team to share some of the decisions we, and our clients, have made in marketing to enterprise IT audiences.

My hope is that by sharing experiences and conversations with you - and reading your responses - we will both make more educated guesses and come up with the right answers.

Enjoy,
Marilou Barsam