How are our Customers Measuring Email Campaigns?
January 29th, 2008 | Carolyn GrunwaldI’m sure you have heard a difference in opinion about whether an email marketing campaign was a success or not. Funny enough, there may be good reason why these opinions vary. I stumbled on a blog article about measuring response rates on email campaigns. There seems to be a lack of standards when it comes to the way we are measuring email metrics. Also, it seems that many people don’t understand how to measure the email campaign nor are they consistent. Here is a recent study by JupiterResearch/e-Rewards, Inc. which showed that Marketers were not consistent with the measurement used to gage success.

The stats show that many marketers are confused about email metrics and what standards to use. The conscience is that email marketing is not going away; so I guess we need some industry standards as guidelines so we as marketers can speak the same language.

