I am hearing from many technology marketers that — in a time in which marketing activities need to deliver tangible results within a tighter timeframe — it is imperative that marketers allocate a portion of their budget dollars toward campaigns which capture more late-stage, actionable leads.

To accomplish this, marketers often use pay-per-click programs that point towards product trials and online product demonstrations.  While these types of programs result in marketers competing for a relatively small pool of leads, they do generate significant results because they reach potential buyers in the late stages of the research and purchase process - the “ready-to-buy” prospect.  

Recent TechTarget market research indicates that “try-before-you-buy” programs are particularly effective in the Application Development software space, because the developer community is immersed in the types of tools and products that they are encountering or implementing on a daily basis.  In the developer community, we see that implementers have a high degree of influence on the IT purchase decision.  The “try-before-you-buy” method is very important in building their loyalty and trust, and provides the IT marketer with an opportunity to demonstrate both the quality of the product, and, in many cases, showcase the quality of the customer service supporting the product.

Also, because the developer community places a high value on peer feedback and product recommendations, marketers can leverage social media to reach this group by providing a platform for experts within their organization to engage prospects in discussions about market trends, not just to gain exposure for their product, but build a rapport with — and establish a degree of trust within — the community.

Finally, although there is a significant benefit to offering downloads and trial versions of software to generate leads from prospects in the final stages of the research and purchase process, it is important that this not be the sole focus of your marketing efforts to the detriment of campaign elements supporting your branding efforts or reaching potential clients at the early and mid-stages of the research and purchase process.  You still need to maintain program elements to generate leads that will generate sales over an extended period of time.

While there is no “silver bullet” formula for what percentage of your marketing budget should focus on long-term or short-term leads, it is important that your plans include a mix of elements - like topical whitepapers to reach IT professionals at the very start of the research process, Webcasts and Webinars to reach mid-stage prospects, and virtual tradeshows to facilitate direct contact with prospective buyers.

Having just returned from the TechTarget Online ROI Summit in San Francisco, I combed through a number of attendee survey responses as I was very interested to know which specific subjects were most interesting and relevant to the 240 IT marketers/clients attending the event.It’s a foregone conclusion that anyone attending is generally interested in Best Practices for Online Marketing and its relationship to proving ROI; however it’s important to note which discussion points resonated with them the most.

It turns out that our data and insights related to trends in “the IT Buyers’ Purchase Process” were most appreciated. Marketers expressed that understanding how their content and media investments line up in satisfying all stages of the buying cycle is critical information when planning a program or campaign.

This explains why our findings around search — and where buyers are in their purchase consideration relative to specific search practices — received such high marks. It also explains why our general session around content strategy as it relates to the buying process is a standing-room only session.

As much as we all live and breathe “the buyer’s purchase process” here at TechTarget, the subtleties of how IT marketing media types and content relate to the process were very much appreciated by Summit attendees.

This makes sense as our insights suggest that marketers must have very distinct content topics and media offerings to attract buyers at the various stages of the research and purchase process.  It also emphasizes the degree to which “content preparation and strategy” are an essential component to success.  Yet based on this reality, nearly two-thirds of our audience admitted to having few resources to build content, and are often expected to produce it themselves.

That is astonishing when you consider how important content is to program success,  and how busy these folks are.  It seems to there needs to be a resetting of priorities in the IT marketing arena so that budgets are allocated to support content development so the burden doesn’t personally fall on the shoulders of the marketing directors themselves, so they can be free to spend more of their time being strategic.